Petawawa pet licensing
Frequently asked questions
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact the Town of Petawawa directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.
LICENSING OPTIONS, DATES, AND LOCATIONS
When does my pet's licence expire?
Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
When can I renew my pet's license?
You may renew your pet's license within 45 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.
Do licences need to be renewed annually?
Licences are required to be renewed prior to the expiration date each year.
What jurisdictions does the Town of Petawawa provide licensing services for?
The Town of Petawawa provides licensing services for the following areas: Town of Petawawa
I need a kennel license, what do I do?
Please visit the Town of Petawawa in person as kennel licensing is not processed through DocuPet. They are located at 1111 Victoria Street in Petawawa.
Where can I license in person?
You may license in person at the Town of Petawawa located at 1111 Victoria Street in Petawawa.
FEES AND FINES
What is the fine for not licensing a pet?
A fine up to $85 may be charged for failing to comply.
What is the fee for licensing?
Visit this page for licensing options and fees.
Can I receive a seniors discount?
There are no senior rates to license your pet.
My pet qualifies for the service animal rate. What do I do?
Please visit the Town of Petawawa in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
Why am I being charged a late fee?
Late fees come into effect immediately following licence expiration.
Is there a discount for licensing multiple pets?
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
PET INFORMATION AND PROFILES
Does my licence transfer if I am moving?
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
MUNICIPAL INFORMATION AND BYLAWS
What species are required to be licensed?
The following species are required to be licensed: Dogs and Cats.
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with the Town of Petawawa at 613-687-5536.
Where can I find information about the pet licensing bylaw?
Visit this page for information on licensing bylaws.
HELP DESK
Still have a question that you have not been able to answer?
Visit our DocuPet Help Desk for more information.